Probrushes Ltd products are manufactured to the highest standard. We hope you are completely satisfied with your purchase.
We are happy to offer a refund to you if the products are un-used and in the original packaging that you received them.
Please inform us of the return within 14 days to receive a refund or exchange.
We will not offer a refund for items that have been damaged or used.
Please be aware that postage is the responsibility of the consumer, we will however, refund you if the items are incorrect or faulty.
We cannot accept responsibility of the purchase being damaged in transit. In the unfortunate incident that your purchase has arrived damaged, please contact the delivery agent to process a claim.
Once we have received the goods we will check them and inform you of our decision by email. If you are entitled to a refund, we will complete the transaction by bank transfer within 2 days.
For all refunds and exchanges please contact firstname.lastname@example.org
Please send your returns or exchanges to the following address: